brittany mazzurco muscato

SUMMARY

I am a behavioral design practitioner and graduate-level instructor committed to making government services more accessible, efficient, and just.

With a proven track record of success in driving impactful change across diverse service areas, I am passionate about using my skills and expertise to create innovative solutions that empower communities and drive positive outcomes.

KEY SKILLS

📚 Academic Writing, Behavioral Science, and Policy Analysis

🗒️ Project & Team Management

🗣️ Public Speaking, Online Instruction, and Teaching

📊 Tableau, R, Python, and HTML/CSS

🎨 Adobe Creative Suite 

📝 Marketing & Communications

EXPERIENCE

  • 2021–present Description text goes hereLeads the 8-person New York City Behavioral Design Team, funded by the Mayor’s Office of Economic Development, to research and design solutions addressing challenges facing city programs and services.

    • Project management: Develops and executes full-scale project plans for 8-10 behavioral design projects annually. Strategically manages and drives multiple projects concurrently from end to end, guiding teams to achieve high-quality work and outcomes.

    • Team management: Develops team strategy and manages staffing to ensure the completion of contract requirements.

    • Capacity building: Develops training materials and delivers 10-12 workshops annually to build public servants’ understanding of behavioral science and human-centered design.

    • Business development: Proactively builds funder relationships; identifies and secures project opportunities.

    • Research and evaluation: Conducts qualitative and quantitative research, including impact evaluation work.

    Project highlights:

  • 2019–2023

    Description text goes heDeveloped and instructed graduate-level courses focused on quantitative analysis in public policy:

    • Data Visualization & Storytelling (Fall 2020- Spring 2023)

    • Public Economics (Fall 2019–Fall 2022)

    • Microeconomics (Fall 2020, Fall 2021)

    • Public Policy (Spring 2018–Fall 2019)

    Other positions held: Teaching Colleague (2019-2020)re

  • 2019–2021

    • Professional education and training. Managed two Peer City Learning Networks, convening monthly meetings with housing professionals from 17 cities across the U.S. Harvested and synthesized Network learnings to inform the creation of resources that were made broadly available through LocalHousingSolutions.org (LHS) and other channels. Developed and managed the Center's virtual training efforts.

    • Fundraising. Oversaw the development of grant proposals, deliverables, and reporting, ensuring the Center met its funding goals and obligations.

    • Policy analysis. Composed policy briefs, case studies, and learning resources for policymakers, providing them with the necessary information to make informed decisions.

    • Management. Oversaw a team of seven graduate research assistants and two policy fellows, ensuring they had the necessary resources to carry out their work.

    Other positions held: Graduate Research Assistant (2019–2020).

  • 2016–2019

    Primary Client: Humane Society of Broward County

    • Strategy. Developed and implemented data-driven content marketing campaigns, CPC advertising, search engine optimization, social media marketing, and email campaigns for client roster.

    • Data analytics. Developed, analyzed, and reported marketing metrics to track clients’ campaign efforts; created monthly analytics presentations.

  • 2012–2016

    • Public Relations: Drafted and distributed media releases; secured story placements with influential publications, newsletters, TV networks; arranged media attendance at performances and events.

    • Marketing: Developed and implemented digital marketing and social media strategies to increase patron engagement and participation.

    • Management: Supervised Marketing, Public Relations, and Development interns and volunteers.

  • 2012–2014

EDUCATION

M.P.A. PUBLIC POLICY ANALYSIS (2018–2020)
New York University Wagner School of Public Service, New York, NY | GPA: 3.99

B.A. MUSIC BUSINESS AND TECHNOLOGY (2009–2013)
Minor in Business Administration, Marketing; summa cum laude
Millersville University of Pennsylvania, Millersville, PA

HONORS AND AWARDS

Sterling D Spero Prize, 2020 • New York University

For exemplary long-form writing, awarded for "Are Corporate Tax Incentives the Modern-Day Welfare?"

Board of Governors Scholarship, 2009 – 2013 • Millersville University

Full academic scholarship awarded for high school academic achievement